1. One Account per Player

1.1 In order to use the games and services provided by Jackpot Knights a person has to register and personally open a player’s account. Only one account is allowed per person.

1.2. Multiple accounts that are linked by the same device, email address, household, IP-address or credit card are not allowed. In case it is noted that there are similar accounts, any funds on the player’s accounts will be frozen. Furthermore, the customer accounts may be closed by Jackpot Knights at its own discretion.

2. Account Verification

2.1. Jackpot Knights reserves the right to at any time request from player’s copies of personal documents. These are needed for age verification, fraud prevention, payment processing, promotion restrictions, account closure, etc.

Please send the player’s copies of personal documents to cashier@jackpotknights.com

The documents requested may include, but are not limited to:

  • Copy of a personal identification document (ID, Driver’s license, or Passport)
  • Copy of front and back of the signed credit card(s) used for depositing
  • Copy of a Utility bill (gas, electric, water, telephone – must not be older than 2 months) with name and address as registered in player’s casino account
  • Copy of Confirmation Document
  • Copy of Bank Reference Letter
  • Authorization Form

3. Receiving the winnings

3.1. Jackpot Knights reserves the right to refuse or withhold any bonus amounts or winnings if the player’s deposited funds were cancelled or denied by the payment service.

3.2. Withdrawals will be paid back to the player’s original method of deposit. If the deposit method account does not support a refund, or if the refund is not possible for whatever reason, withdrawals will be paid to the player via any payment method used by a player to deposit in Jackpot Knights in the past.

3.3. In the event that Jackpot Knights deems in its sole discretion that the player has been taking unfair advantage of any bonuses or have executed any other act in bad faith in relation to a bonus promotion offered on the site or by support operators, Jackpot Knights shall have the right to block or terminate the player’s account and in such circumstances Jackpot Knights shall be under no obligation to refund to the player any funds that may be in the player account.

4. Withdrawal of Winnings

4.1. Before the withdrawal is processed and paid to the player’s payment method of choice, the amount of all non-cashable bonuses that contributed to the winnings will be removed from the player’s balance. If player does not leave that amount on balance, it will be deducted from the requested withdrawal amount. Winnings made on games that do not contribute to bonus specific play-through/wager requirements will also be deducted from withdrawal amount.

4.2. Minimum withdrawal amount is €20 (or equivalent in any other currency) unless explicitly stated otherwise in the Terms & Conditions of the specific promotion. If withdrawal is limited (for example, if the player wins with a Free Signup Bonus), any balance over the maximum allowed amount will be removed from the player’s account after the withdrawal is paid out.

4.3. Jackpot Knights reserves the right to pay the player’s withdrawal via any method even if the player requested otherwise. Withdrawal requests to credit cards which are not refundable will be either issued to an e-wallet of player’s choice or via Wire Transfer or Bank Draft. In this case all processing fees are player’s responsibility.

4.4. Due to restrictions of the payment processor the minimum withdrawal amount processed via Wire Transfer is €500. For transactions within EU the minimum withdrawal amount processed with Wire Transfer is €100.

4.5. If the player wins €10,000 or more, Jackpot Knights reserves the right to divide the payout into installments of €10,000 per month.

4.6. If player accidentally makes a deposit and would like to “reverse” it, this is possible only upon player’s explicit request and under the condition that there was absolutely no gaming activity on the player’s account after the deposit was made. Additionally, if player is requesting refunding of a deposit to a credit card, payment processor requires this to be done within 12 (twelve) hours after the first deposit was made.

4.7. Jackpot Knights finance department may take up to two (2) business days in order to process the withdrawal, after all the requested account verification documents are received and confirmed.

4.8. Current fees for withdrawals are available on the Website Banking page. In addition, Your own bank may add a further handling charge. These charges may vary over time.

5. Restricted Player Groups

5.1. Players from the following countries are not allowed to open a player account and/or place any real money bets in the casino:

  • Burma (MM), Belgium (BE)
  • China and its territories: China (CN), Hong Kong(HK), Macau (MO)
  • Denmark (DK), Estonia (EE), France (FR), Iran (IR), Iraq (IQ), Ireland (IE), Israel (IL), Italy (IT), Japan (JP)
  • Korea: North Korea (KP), South Korea (KR)
  • Laos (LA), Libya (LY), Malaysia (MY), Netherlands (NL), Nigeria (NG), Portugal (PT), Slovenia (SI), Somalia (SO), Spain (ES), Sudan (SD), Syria (SY), Thailand (TH), Turkey (TR), United Kingdom (GB)
  • United States and its territories: United States (US), US Minor Outlying Islands (UM), American Samoa (AS), Guam (GU), Northern Mariana Islands (MP), Puerto Rico (PR), US Virgin Islands (VI)

6. Player Inactivity

6.1. If an account is left inactive for 60 days, a €5 per month inactivity fee will be charged to the account for administration purposes. If due to this fee the player’s real money balance is reduced to zero, the account will be closed, but the player can still claim back his or her balance for full 6 (six) months after the account closure. After 6 months the account is closed permanently.

7. Banking

7.1. This site is operated by Flavidus Limited (Agiou Antoniou 2, Strovolos, 2002 Nicosia, Cyprus) fully owned by Myeg B.V., a company bearing registration number 125474, and having its registered address at Emancipate Boulevard 29, Curacao, licensed and regulated in virtue of license number No. 5536/JAZ granted by the Government of Curacao.

7.2. Deposits and withdrawals to and from the cash player account using Neteller are made through Myeg B.V. company E-Wallets.

7.3. Deposits and withdrawals to and from the cash player account using Skrill, PaySafeCard, Wirecard and Adyen are made through the company Flavidus Ltd, a limited company with registration number HE 304422, having its registered address at Agiou Antoniou 2, 2002 Strovolos, Nicosia, Cyprus. Flavidus Ltd is fully owned by Myeg B.V.

7.4. General Conditions of Use E-voucher applying to Epro solution (v2.2)

  • E-PRO is a payment solution provided by EMP Corp, an E-money agent, based on E-money and E-wallet
  • E-PRO is an E-Voucher issued by EMP Corp, being resold by First Remit Limited (UK), a registered money service business with Her Majesty's Revenue and Customs certificate number 12679642 & fully authorized by the UK Financial Conduct Authority (FCA) as a payments institution, with reference 622935.
  • E-Pro e-Vouchers resold by First Remit will show in your card statement as "Online Payment".
  • An E-VOUCHER, constituting electronic money, is generated in the event of an intervention by EMP Corp to pay for the services offered on the MERCHANT SITE
  • If the payment service provider is EMP Corp, the transaction will result in the creation and purchase 

8. Changes to Terms & Conditions

8.1. Jackpot Knights reserves the rights to change the terms & conditions at any time without prior notice. Terms & conditions are in effect as soon as they are published on this page, but will never retroactively affect the bonus promotions. However, it is the player’s responsibility to check the terms & conditions regularly and prior to claiming any bonuses and making any bets in Jackpot Knights.

8.2. Jackpot Knights reserves the right to cancel or amend any promotion or offer at any time without prior notice. Jackpot Knights reserves the right to bar a player from receiving the promotions at any time.

9. Responsible Gaming

9.1 All requested deposit limits will be monitored by support and handled manually. Once the player reaches the desired limit, further depositing will be blocked. Support cannot prevent the player from making a single deposit that exceeds the desired deposit limit.

 

Jackpot Knights Bonus Terms and Conditions

This document will outline the terms and conditions for deposit bonuses, reload bonuses, free spins and free bonus money credited to casino players at JackpotKnights.com.

Welcome Bonus

The player will need to wager the first deposit bonus fifty times (x50) the bonus amount before the funds can be withdrawn.

Free spins given in relation to the welcome bonus and/or registration will be credited by 12pm CET the day following the deposit associated to the free spins. 

If player chooses to forfeit the welcome bonus, he won’t be entitled for the Starburst Free Spins.

The maximum bet that is allowed to be placed is €7.50 (7.5 CAD/AUD/GBP/USD or 75 NOK/SEK) until the wagering/playthrough requirements of the bonus have been met. This includes double up wagers after the game round has been completed. For example, wagering winnings from X game round on red/black.

The Terms & Conditions valid for this particular bonus are supplementary to the General Bonus Terms & Conditions.

Free Spin Bonuses

There are no wagering requirements on winnings from free spins.

Free spins are valid for 24 hours upon activation, unless otherwise specified.

For players who win with no deposit free spins at JackpotKnights.com, the maximum cashout on free spins winnings is €50.

To cash out winnings from no deposit free spins you will need to make a deposit and wager this at least once in the casino.

Please note that players from following countries: Belarus, Bulgaria, Estonia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russian Federation, Slovakia, Ukraine are not eligible for non-deposit free spins.

Players, who initiate a deposit in order to receive free spins as part of a deposit offer, MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the free spins earned from the deposit or if used, any winnings earned from the free spins.

Free spins given in relation to a deposit bonus or any other campaign will be credited by 12pm CET the day following the deposit associated to the free spins. 

Free Money Bonuses

Free money bonuses are subject to wagering requirements of fifty times (x50) the bonus amount, unless otherwise specified.

For players who have never made a deposit at JackpotKnights.com, the maximum cashout on winnings from free money bonuses is €50, or equivalent in another currency.

To cash out winnings from no deposit free spins you will need to make a deposit and wager this at least once in the casino.

Please note that players from following countries: Belarus, Bulgaria, Estonia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russian Federation, Slovakia, Ukraine are not eligible for this type of bonus.

For age verification purposes a minimal deposit (€20 or equivalent in another currency) is required before you can withdraw any winnings gained with a free money bonus. This deposit is returned in its entirety together with your winnings!

Cash Back Bonuses

A cash back bonus is a bonus which is not triggered or linked to a specific deposit and is given manually by a member of Jackpot Knight’s team.

A cash back bonus is mostly given as a percentage of losses (the sum of deposits minus the sum of approved withdrawals) incurred during the preceding week.

Cash back bonuses can be credited as a good will gesture or regularly/occasionally to selected players for loyalty compensation and/or as part of the Jackpot Knight’s VIP program which is purely by invitation and amounts are decided on a case by case basis according to the player activity frequency and amount of losses incurred.

Unless otherwise stated, cash back bonuses have a wagering requirement of 10x, the eligible games are video slots and the maximum bet allowed is €7.50 (7.5 CAD/AUD/GBP/USD or 75 NOK/SEK) until wagering requirements are met.

Cash back bonuses will not be given to players with closed or locked accounts.

Cash back bonuses will not be given to players who has any pending withdrawals and/or in process withdrawals.

Cash back bonuses will not be given to players who has a real balance of €10 or more in their account.

Cash back bonuses are valid for 7 days upon being credited.

Players receiving cash back bonuses are not eligible for our regular bonuses and promotions, unless otherwise specified.

Jackpot Knight’s management reserves the right to change or cancel its cash back program at any given time, for any reason deemed necessary by the management and without pre-advice.

General Bonus Terms and Conditions

Only one bonus offer is allowed per player, account, address, computer and IP address. JackpotKnights.com reserves the right to close any account that is deemed a duplicate account, and confiscate the funds of this account.

When accepting a deposit bonus, the players deposited money + bonus money is put into a “bonus balance”.

The minimum deposit to receive any bonus is €20, unless otherwise stated.

Deposits made with Neteller or Skrill will not qualify for or activate any bonuses.

All deposit bonuses are subject to a wagering requirement fifty times (x50) the bonus amount before the funds can be withdrawn, unless otherwise stated.

The bonus balance is locked until the wagering requirements have been met or the bonus balance is lost.

When playing with a bonus, the funds will initially be taken from the real money balance, followed by the bonus money balance.

All winnings arising from bonus money will be deemed as constituting bonus money until the wagering requirements for the bonus have been met. Once the wagering requirement is met all bonus funds will be converted into real money and transferred to the player's main account.

Users can request a withdrawal of the deposited amount prior to meeting the wagering conditions. However, if this is done, the bonus amount and winnings will be forfeited.

Different games contribute towards wagering requirements to differing extent as follows: 

Slot Games: 100%

Bets on the following slot games do not count towards the wagering requirements: Blood Suckers, Champion of the Track, Dead or Alive, Devil’s Delight, Jackpot 6000, Robin Hood, Kings of Chicago, Scrooge, The Wish Master

Bets on the following slot games contribute 75% towards the wagering requirements: After Night Falls, Arabian Rose, At The Copa, Big Bang, Castle Builder, Couch Potato, Forsaken Kingdom, Greedy Goblins, Gypsy Rose, Hot Ink, Jack Hammer, Jack Hammer 2, Lucky Angler, Puppy Love Plus, Safari Sam, Simsalabim, Supernova, Sushi Bar, The True Sheriff, Tipsy Tourist, Tomb Raider 2, Treasure Island, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Zombies

Bets on the following classic slot games contribute 75% towards the wagering requirements:: Bellisimo!, Break Da Bank, Cash Clams, Cash Crazy, Cashsplash 3 Reel, Cashsplash 5 Reel, Cosmic Cat, Couch Potato, Double Magic, Double Wammy, Fantastic 7S, Flying Ace, Fortune Cookie, Fruit Fiesta 3 Reel, Fruit Fiesta 5 Reel, Fruit Slots, Gold Coast, Golden Dragon, Jackpot Express, Jingle Bells, Joker 8000, Joker Poker, Legacy, Lotsaloot 3 Reel, Lotsaloot 5 Reel, Lucky 8 Line, Mega Joker, Rock the Boat, Spectacular Wheel of Wealth, Super Nudge 6000, Track and Fieldmouse, Triple Magic, Tunzamunni, Wowpot

Simple Games: 100%

All Video Poker and Table Games: 0%

Should the player lose their entire deposit and the associated bonus, but have not satisfied the entire wagering requirements, any remaining wagering requirements will be waived.

The maximum bet that is allowed to be placed is €7.50 (7.5 CAD/AUD/GBP/USD or 75 NOK/SEK) until the playthrough/wagering requirements of the bonus have been met. This includes double up wagers after the game round has been completed. For example, wagering winnings from X game round on red/black.

Players from the following countries are not permitted to receive the first deposit bonus, any deposit bonuses, free money or free spins unless otherwise stated: Bulgaria, Czech Republic, China, Croatia, Estonia, Hungary, Georgia, Greece, India, Indonesia, Latvia, Lithuania, Moldova, Pakistan, Poland, Romania, Russia, Slovakia, Turkey, Ukraine & USA.

JackpotKnights.com reserves the right to change these terms and conditions at any time and it is the customer’s responsibility to check back regularly for changes and updates.

Bonuses offered by JackpotKnights.com are intended for genuine recreational players only. Abuse of any bonus offer will not be tolerated. JackpotKnights.com reserves the right to investigate, cancel, suspend or lock any account if bonus abuse is suspected. At our discretion, all bonuses and subsequent gaming activity may be revoked and voided, and deposits returned.

General Terms & Conditions from the JackpotKnights.com website apply.

The original text of General Bonus Terms & Conditions are in English. Should there be any discrepancies in the translations of the terms and conditions, the meaning in the original English version will prevail.

 

This casino is operated under the License No. 1668/JAZ issued to Curaçao eGaming, Authorised and Regulated by the Government of Curaçao.

LIVE SUPPORT

Send us an email

Our support team is available everyday