How can you gamble responsibly?

Whilst the majority of people do gamble within their means, for some gambling can become a problem. It may help you to keep control to remember the following when you are using our site:

  • Gambling should be entertaining and not seen as a way of making money;
  • Avoid chasing losses;
  • Only gamble what you can afford to lose;
  • Keep track of the time and amount you spend gambling;
  • If you want to have a break from gambling you can use our suspend account option;
  • If you need to talk to someone about problem gambling then contact Gam-Anon.

Are you an underage player?

It is against the law for those under 18 to gamble and JackpotKnights.com takes its responsibilities in this regard very seriously. We carry out electronic age verification checks on customers who use payment mechanisms that we know can be used by children.

In addition, we carry out age checks on a random selection of all other customers regardless of the method of payment. Anyone under the age of 18 found to be using the site will have any winnings forfeited and will also be reported to the police and other competent authorities. We encourage you to use a filtering system, especially if you share your computer with other persons in your household who are under 18 years of age. Examples of filtering sites includes NetNanny.com and CyberPatrol.com.

Where can you find help?

Gamblers Anonymous is an international community and organization that provides confidential support and counselling to anyone who is affected by problem gambling. You can contact them on their website here.

If you feel that you are gambling too much we recommend you to get in touch with several professional independent gambling organizations like Gamblers Anonymous or Gambling Therapy.

Do you need to take a break?

If you feel you need a break from playing even after seeking help from the support sources provided (above), then please contact our customer support to suspend your account. We recommend suspending your account for a period of 7 days, to give yourself a healthy period of time to recuperate (you cannot deposit if account is suspended). Your account is suspended manually by our customer support, so make sure you contact them after 7 days in order to reactivate your account.

Here at JackpotKnights.com, we care about our players and want to make sure they have a fun and exciting experience. Please don’t hesitate to seek help from the above sources if you feel you need it.

Online gambling is meant to be a form of fun entertainment, and as long as you remember this, your experience on our site will be exactly that; fun and thrilling!

Limits

1. A player who has set a limit or exclusion under this regulation may change or revoke the limit or exclusion by written notice or electronic notice given to the licensee.

2. A notice increasing or revoking a limit or decreasing the exclusion has effect only after 24 hours after the licensee has received the notice.

3. A notice reducing a limit or increasing the exclusion has effect immediately after it is received by the licensee.

4. A licensee shall not accept a wager from a player contrary to a limit or exclusion set by

In addition we give you the option to impose limits on the amount of money you would like to deposit per month or whether you want to exclude yourself for a certain period of time from playing in the casino.  In case you have set a limit or exclusion we will only change or revoke the limit by written notice. A notice increasing or revoking a limit or decreasing the exclusion has effect only after 24 hours after the request has been received. A notice reducing a limit or increasing the exclusion has effect immediately after it is received and confirmed by our support. All requests for limits should be send to support@jackpotknights.com

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